The responsibilities of the business office are: to file a patient’s insurance claim to the proper carrier, follow-up to ensure the carrier pays in a timely manner, send regular statements regarding their financial responsibility to the clinic, assist patients in resolving questions regarding their charges, post all payments appropriately to the correct account, assist patients in getting necessary copies of financial records, and treating all patients in a courteous and respectful manner.

The business team consists of the Accounts Clerk, Erica Cooper, Cashier, Janice Simmons, Medical Claims Clerks, Treniece Stubbs and Bernae Cartwright, and Front Desk Clerks, Jerrica Rolle and Eldacia Pinder.

To contact the Business Office, email us at info@lucayanmedical.com.
Our hours of operation are Monday to Friday 8:30 a.m. To 5:30 p.m. Saturdays 8:30 a.m. to 1:00 p.m.